Delete Account Request

Delete Account Request

We're sorry to see you go. You can request account deletion by following the steps below.

Important: What Gets Deleted

When you delete your account, the following will be permanently removed:

  • Your account information (name, email, profile)
  • All uploaded materials and documents
  • All generated notes and summaries
  • All podcast episodes
  • All practice exams and results
  • All highlights and annotations
  • All folders and organization structures

This action cannot be undone. Please ensure you have exported any content you wish to keep before proceeding.

How to Request Account Deletion

To delete your account, please follow these steps:

How to Request Account Deletion:

  1. Send an email to support@nahjyapp.com
  2. Use the subject line: "Delete My Account in NAHJY"
  3. Include the following details in your email:
    • Full Name
    • Registered Email Address
    • Reason for Deletion (optional)

What Happens Next:

  • We will verify your identity upon receiving your email request
  • We will permanently delete your account and all associated data from our systems within 20 business days
  • You will receive a confirmation email once the deletion is completed

Note: Some anonymized analytics data or engagement records may be retained in accordance with our Privacy Policy and applicable data retention laws, especially if required for audit, fraud prevention, or legal compliance. Please refer to our Privacy Policy for more information.

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